Richard Citrin 86 Posted April 18, 2020 Report Share Posted April 18, 2020 Service as Strategy Link to post Share on other sites
Alan Weiss 1,988 Posted April 18, 2020 Author Report Share Posted April 18, 2020 Instead of thinking, "He won't mind a small difference or compromise in his request for a reduction," we should think, "My attempt at compromise brings me minimal additional income, and my quick assurance that we're in this together brings me infinite good will.' Link to post Share on other sites
Alan Weiss 1,988 Posted April 29, 2020 Author Report Share Posted April 29, 2020 My cars come prepared for all kinds of contingencies, a good example for all of us. 1 Link to post Share on other sites
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